Resume

Skills

Research

Journey Maps

Use Cases

Usability Testing

Contextual Inquiry

Heuristic Evaluation

Design

Interactive Prototypes

Design Systems

Mobile Responsive

Web Accessibility

Information Architecture

Data Standardization

Business Analysis

Requirements Elicitation

Process Flows

Use Cases

Domain Models

Tools

Figma

FigJam

Axure

Adobe Illustrator

JAWS

NVDA

ANDI

HTML / CSS

Design Systems

Ant

Material (Google)

Lightning (Salesforce)

Summary

  • 10+ years of experience designing complex domain applications.

  • Expertise in defining user requirements, prototyping, and usability testing.

  • • Expertise in defining user requirements, prototyping, and usability testing.

  • Skilled at balancing design with business, technical, and user constraints.

  • Proficient in accessibility testing and guiding developers to meet WCAG guidelines.

  • Focused on designing scalable solutions to accomodate current and future features.

Work Experience

Navitas Tech | UX Team Lead

Apr 2024 to Present, Herndon, VA

Configured Ant Design System and established CRUD patterns for landing, dashboard, content, and form-level pages. Conducted user research/business analysis to elicit functional requirements. Designed a custom case management application to handle multi-million dollar government contracts globally.

Peraton | Senior UX Designer

Jan 2021 to Present, Herndon, VA

Designed a responsive and accessible customer portal for tracking and managing service requests. Created an “atomic” design system to ensure consistency and scalability. Created personas, journey maps, and conducted usability testing. Assisted with identifying critical success factors and key performance indicators.

Northrop Grumman | Senior UX Designer

Dec 2014 to Jan 2021, McLean, VA

Served as Lead UX Designer for a multi-domain battle management application. Created an interactive conceptual wireframe showcasing how users could generate battle plans based on sensor data and weighted attributes. Demonstrated how the application sequences actions to align with user priorities and provided insights into the machine-learning algorithm's decision-making process.

Xcelerate Solutions | User Researcher

Jan 2014 to Nov 2014, McLean, VA

Researched and interviewed users to identify pain points in the legacy change management process. Re-engineered a streamlined process based on IT Service Management (ITSM) best practices.

Phacil | User Researcher

Jul 2013 to Nov 2013, Arlington, VA

Interviewed IT service operation engineers to understand current use cases, the operating environment, and pain points with legacy processes and applications. Documented both explicit and implicit functional and nonfunctional requirements. Conducted a competitive analysis of commercial off-the-shelf (COTS) products for potential purchasing decisions.

Education + Certifications

  • George Mason University | B.S. Information Systems

  • George Mason University | B.S. Business Marketing

  • NN/g | UX Certification

  • W3C | Introduction to Web Accessibility Certification

  • Stanford University | d.School (design thinking) Certification